To better serve our customers, this Return Process is intended to accelerate delivery of replacement product(s) to ensure users are back into working equipment as quickly as possible.
No Hassle Returns
1. IMPACTTM item number and quantity
2. Batch code*
3. Description of product issue
* Impact batch codes are located on the physical item and start with the letter S, followed by 4 digits, ie: S2999
Finding the Batch Code:
IMPACTTM provides a:
Warranty coverage for defective product is limited to manufacturer defects.
Please contact us for details about our refund policy.
Please provide us with the information below and we will reply to you within 1 business day with a list of suitable dealers.