Making the RMA Process Painless for Two-Way Radio Accessories

By Mark Olsen on November 28, 2019

Nobody likes to return merchandise but it happens (no product is perfect!) so when it does, the experience needs to be painless.  Impact’s been manufacturing and selling two-way radio accessories since 1999 so we’ve had some time to make our…

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Never accept anything less than an Impact mic!

By Mark Olsen on January 24, 2019

As a leading supplier of aftermarket two way radio accessories, we always love hearing from our customers. Check out what this dealer had to say: Kudos from Impact Dealer “Just wanted to let you know we just repaired one of…

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“Great Customer Support” Paramedic Testimonial

By Mark Olsen on December 18, 2018

“A great big thank you to Marnie and Impact for the fast, no hassle replacement of my speaker mic that had a connector break.  Great customer support and I appreciate you standing behind your products.  As a paramedic in a…

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“Impact Doing it Right” Dealer Testimonial

By Mark Olsen on June 17, 2016

“In our business, we often hear about it when we do something wrong, but we don’t always hear much when something is done right. On that note, I wanted to let you know that we recently got some of the…

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